FREQUENTLY ASKED QUESTIONS
Who are Philanthropic Experts?
Philanthropic Experts are those with experience and expertise in their
own professions, who are willing to help the distressed individuals in need, on humanitarian
grounds. Such Experts include
Healthcare Specialists - Doctors, Psychologists, Counsellors,
Healthcare providers, Healthcare device manufacturers
Legal Specialists - Judges, Lawyers, Law Experts, Dispute
Resolution Experts, etc
- Policy Makers - IAS, IPS, IFS, Bureaucrats, Diplomats, etc
Opinion Makers - Media, Writers, Intelligentsia, Celebrities etc
Educational Specialists /Academia - Scientists, Researchers, Deans,
Lecturers, Teachers, Career Counsellors, trainers, coaches etc
Social Service Providers - Social Workers, NGOs, Charitable
What is the role of a Philanthropic expert?
Key role of Philanthropic Experts is to help the distressed help seeker by using
all their knowledge, experience and understanding on the subject to guide, advice,
assist, help and finally support either on their own or they can help with their own
network, contacts, connections etc so that they can resolve the issue through the
set in the platform in an unbiased & professional way.
All the experts are expected
deal with distressed people in an empathetic manner as we can understand the state
of distressed people!
Once issue is resolved then PE will come to the platform and
the issue and the Help Seeker will ACCEPT the issue is closed so that the platform
the status of the issue.
Are there any commitments for Experts?
Although there is no mandatory number of cases to be resolved by each registered
Philanthropic Expert in any year in the platform SFH, it would be ideal at least 1 issue
Expert can solve in a year! that too as per his/her time availability and he/she can
the issue which falls within his/her expertise.
What if Experts' advice to Help Seeker is misfired? Is there a liability on Experts!?
SFH at the time of registration by the Help Seeker taking an undertaking that our
are giving advice / help / support on their best understanding and the final decision
whether to take the advice / help / support from the SFH registered philanthropic
totally up to Help Seekers and any liability arising out of the advice / help / support
extended by our experts will not be borne either by the experts or the platform.
What are the expectations to Help Seekers?
Shout for Help is providing a platform through which distressed help seeker (HS) can
the option to speak with the Expert if anyone shows interest to help HS based on the
if it falls within their expertise & time availability and various other factors.
a fund-raising platform rather it is an Issue Resolution Platform with the help of
registered Philanthropic Experts
HS’ issues once resolved by the registered
Experts of SFH then they have to visit SFH platform to close the issue as the services
provided by the experts are on charity
HS must give the testimonials to the Expert who
helped him on resolving the issue
The advice and help provided by the Experts on the
platform is on best effort basis and if anything is not worked in favour of HS or any
liability arose out of their advice is purely the risk of the Help Seeker as it is his
decision either to go with Experts advice or not
Experts will be helping them on their
Each HS can have a maximum of 4 active issues on the SFH platform at any
If HS is unable to type or register in the web portal, then any guest can register and
publish the issue on behalf – he will be point of contact till the issue is resolved.